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How We Handle Your Personal Data

Your account data, payment details, and device activity on lokasitogel are handled with clear boundaries — we collect only what we need to keep your account running and your transactions through DANA, OVO, and GoPay secure.

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lokasitogel How We Handle Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how your details are being used, our support team handles privacy requests directly. You can reach us through live chat, email, or your account dashboard — responses to data requests are handled within the timeframe required by applicable local regulation.

Live Chat Open the chat widget from your account page to raise a privacy concern or request data access. Our team responds around the clock.
Email Support Send your data request or privacy question to our support address. Include your registered account ID so we can locate your records quickly.
Account Dashboard Log in and go to account settings to review the personal details we hold, update your contact information, or submit a deletion request directly.
HOW WE PROTECT YOU

Data Handling You Can Check

We apply encryption to data in transit and at rest, which means your account credentials and payment references — including those linked to DANA, OVO, and GoPay — are not stored in plain text. Access to your personal data inside our systems is restricted to the teams that need it to operate your account or resolve a support case. Players in Bekasi and across Indonesia access the same account protections regardless of device.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login sessions, payment confirmations, and account updates on both mobile and desktop.

Cookie Controls

We use session cookies to keep you logged in and remember your preferences. You can manage or clear these through your browser at any time without losing your account.

Data Retention Limits

We keep your account data only as long as required by applicable local law or as needed to resolve open disputes. Once that period ends, records are deleted or anonymised.

Access Requests

You have the right to ask what data we hold about you, request corrections, or ask for deletion. Submit the request through live chat or your account settings page.

Common Questions About Your Data

These are the questions we hear most often about how your personal information is managed on lokasitogel. If your question is not covered here, reach out through live chat or account settings.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. We also log device and session data to keep your account secure across logins.

We retain only the transaction reference needed to confirm a deposit or withdrawal cleared. Full wallet credentials are never stored on our side — the transfer is handled through the payment provider's own secure flow.

Yes. Log in, go to account settings, and submit a data access request. Alternatively, contact our support team via live chat with your account ID and we will prepare your data summary.

Submit a deletion request through your account dashboard or contact support directly. We will process it within the timeframe required under applicable local regulation and confirm once complete.

We do not sell your data. We share it only where required to process your transactions through DANA, OVO, or GoPay, or where local law requires disclosure. No marketing third parties receive your details.

Records are kept for the period required under applicable Indonesian regulations or until you request deletion, whichever comes first. After that period, data is deleted or anonymised from our systems.

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